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HVAC service technician walking beside a Pacific Heating & Cooling branded service van in a tacoma neighborhood

Tacoma's Most Trusted HVAC Experts

Heating, cooling, air quality, and water heaters—expert care from install to upkeep & repairs.
(253) 248-6260
4.9
6635 Reviews

Your Partner in Home Comfort

Trusted since 1984

Pacific Heating & Cooling has served the Greater Tacoma area since 1984 with expert HVAC services and complete customer care. Our 6,500+ five-star reviews make us Tacoma’s highest-rated HVAC company. We guarantee our no-surprise pricing, offer 2-hour arrival windows, and 24/7 emergency service for our 12,000+ Club members

Heating Services

We provide expert heating repair, furnace, hybrid & ductless system installation, and annual maintenance to keep your home warm, safe, and energy-efficient.
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Cooling Services

Stay cool with expert AC & Heat Pump repairs, maintenance, and installations—designed to match your home’s needs and deliver lasting performance.
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Air Quality

Keep the air in your home clean and your system running efficiently. We offer professional duct cleaning, duct sealing and ventilation solutions to improve airflow and comfort where it matters most.
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Need Help Now? – Call to Schedule Fast Service

Get expert help, fast. We’re just a phone call away.
(253) 248-6260

The Pacific Difference

Tens of Thousands of Homeowners Count on Pacific for One Simple Reason: We Deliver

Fast Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No
Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always
On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Featured Offers

$119

Heating Repair Diagnostic

Heating Repair Diagnostic

No Heat? Heating System Not Working Properly?

  • We’ll Come to Your House within your 2hr Arrival Window 
  • Diagnose the issue with your heating system
  • Walk you through your best options, and a plan for the next steps.

All Pacific Repairs Backed by Our 100% Money-Back Guarantee

Disclosures

All Pacific Heating & Cooling Repairs & Installations are Backed by Our 100% Money-Back Guarantee

Join the Pacific Heating & Cooling Club for additional savings on repairs.

plus tax
(253) 248-6260
Expires: 01-31-2026
199
$179

Precision Heating Tune-Up

Precision Heating Tune-Up

Precision Heating Tune Up

Avoid costly repairs and extend the life of your system—with zero risk.

  •  A licensed, trained technician arrives within a 2-hour window
  • We perform a comprehensive tune-up on your heating system
  • Qualifying systems are covered by our No-Worry, No-Breakdown Guarantee

Every repair and installation from Pacific Heating & Cooling is backed by our 100% Money-Back Guarantee.

Disclosures

**Price not applicable for mini-split and ductless systems**

*Plus Tax
(253) 248-6260
Expires: 01-31-2026
$119

Cooling Repair Diagnostic

Cooling Repair Diagnostic

A/C or HeatPump Blowing Hot Air or Not Working

  • We’ll Come to Your House within your 2-hourr Arrival Window
  • Diagnose the issue with your cooling system
  • Walk you through your best options, and a plan for the next steps.

All Pacific Repairs Backed by Our 100% Money-Back Guarantee

Disclosures

All Pacific Heating & Cooling Repairs & Installations are Backed by Our 100% Money-Back Guarantee

Join the Pacific Heating & Cooling Club for additional savings on repairs.

plus tax
(253) 248-6260
Expires: 01-31-2026
View All Specials

Need Help Now? – Call to Schedule Fast Service

Get expert help, fast. We’re just a phone call away.
(253) 248-6260
Happy homeowner joining Peace of Mind Club HVAC maintenance membership in Tacoma, WA

Want comfort without the hassle?

Our Club Membership is built to make home comfort easy. With seasonal tune-ups, priority scheduling, and friendly reminders, you’ll stay ahead of surprise breakdowns and rising repair costs. And if something goes wrong, you’re covered—with 24-hour emergency service and exclusive savings on repairs and installations.

It’s proactive, dependable, and trusted by thousands of local homeowners—just like you.

Become a Member
Join the Peace of Mind Club!

Learn More
Pacific Heating & Cooling 40-year company history collage showing evolution from Pacific Air Systems to leading Tacoma HVAC contractor

Our Story

From the day we opened our doors over 40 years ago as Pacific Air Systems, our goal has been to make home comfort simple, dependable, and stress-free for Tacoma homeowners.

What started as a small local HVAC company in 1984 has grown into Pacific Heating & Cooling, the South Sound’s most trusted heating and cooling contractor, serving families throughout Tacoma, Puyallup, Olympia, and surrounding communities.

As a family-owned business, we’ve built our reputation on honest communication, quality workmanship, and reliable solutions. We don’t take shortcuts, and we never leave you guessing. When you work with Pacific Heating & Cooling, you’ll find more than a temporary fix, you’ll have a reliable partner in home comfort for life.

About Us
HVAC service area map covering South King County, Pierce County, and Thurston County including Tacoma, Puyallup, Auburn, Kent, Olympia, and surrounding Washington communities

Serving the Greater South Sound

From Tacoma to Tumwater and everywhere in between, Pacific Heating & Cooling proudly delivers trusted heating, cooling, air quality, and water heater services across hundreds of communities. Whether you’re in Puyallup, Olympia, Gig Harbor, Enumclaw, or Kent our team is just a call away ready to bring lasting comfort to your home.

Full Service Area

Experience the Pacific Heating & Cooling Difference

Fast, Reliable Service

2-hour arrival windows, 1-day installs, and fast, seamless service that respects your time and restores your comfort quickly.

No Surprises

No gimmicks, no guesswork. With clear communication and upfront pricing, you’ll always know what to expect.

Guaranteed Comfort

Our 100% Satisfaction Guarantee means what is promised is what’s delivered, every time. No shortcuts. No excuses.

Always On Call

We offer our Club members 24/7 emergency support, no after-hours fees, and front-of-the-line scheduling—so you’ll always have us on standby, day or night.

Contact Us Today!

(253) 248-6260
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6,000+ Five Star Google Reviews

Roxanne Cooke
I had a problem with my heat pump drainage and Pacific was able to come out right away to fix it. Their tech Julius L. was super friendly and kind, putting me at ease. He quickly identified the problem, fixed it and gave me great advice for avoiding the same issue in the future. If I have problems in the future I'd definitely request him again.
Babette Beckham
Top notch work and exceptional customer service. Each worker understands the value of customer service...all very patient in explaining each step and a thorough walk through of the new system to be sure it is used correctly. The service I agreed to was completed, no surprises come installation day. Workers were always respectful of my home and my family. Highly recommend this company.
Russell Scott
Friendly and easy to talk to, respectful. Explained in detail what he was doing and was very respectful.
Dave Hall
UPDATE REVIEW 01/27/2026:
Our regularly scheduled maintenance visit took place today. Service technician Tim Whyte completed the semi annual inspection and replaced the heavy duty filter with skill and great courtesy. Tim clearly is a great representative of Pacific Heating and Cooling.
Once again, this company earned a 5-star rating!

UPDATE 5/7/25: A/C stopped working yesterday. Pacific sent service rep Isaiah G. out this morning, and he diagnosed the issue quickly (the thermostat control panel wasn’t seated properly, but after a screw was replaced, the system was working perfectly.) Isaiah performed the annual inspection (prepaid) since he was here, and everything was in the green! Very efficient and knowledgeable, and friendly as well. As you can see from our previous posts, this experience is very typical of Pacific Heating and Cooling. We remain very happy with this company!

Service professional Chris Simmons and the Pacific Heating & Cooling office staff are outstanding! We’re new customers, and needed our furnace repaired as soon as possible. Previous service provider didn’t show up, so we called Pacific. Although our initial appointment was for this evening, we were offered an earlier response. Chris arrived on time, and quickly diagnosed and repaired our furnace. He also evaluated the furnace and advised it was in good shape. Discussed Pacific’s annual maintenance plan, which is much better than our previous service provider offers. On the strength of this experience, we’re now going with Pacific Heating and Cooling for our furnace and A/C needs! Extremely pleased with this company! UPDATE: Had a inducer draft motor assembly replaced as a precaution; service technician Landon was on time, prepared, and efficient. We continue to be impressed by Pacific’s outstanding service! UPDATE #2:
We had a proactive replacement of both furnace and A/C on July 13, 2022. Zach (who is both a service technician and sales rep) provided us with clear information about systems and pricing. Typical of Pacific’s customer service, technicians Alex and Tyler arrived on time to the minute. After giving us a comprehensive briefing, they got to work. Job was complete six hours later. Everything was installed exactly as agreed, and with perfect quality workmanship. Same for cleanup and outbrief. Those two gentlemen are great professionals.
Update January 2025: Julius N. was our service technician performing the annual maintenance visit. As usual, he represented Pacific Heating and Cooling well, showing up on time, and ready to get started. Julius clearly knows his job, and completed the service thoroughly and efficiently. We continue to highly recommend this business!
corey rivers
Very satisfied. Justin was prompt, professional and curteous. He explained every thing in proper detail, and garnered my trust.
Loayza Mendez
Benicio was on time, friendly, very knowledgeable, all around eased my concerns! I would recommend this company!
Tony Mills
Christain was very professional and polite! He explained everything about what he did and what we should do in the future and we purchased your maintenance plan.
He is an asset to Pacific Heating and Cooling👍
Brenda Ely
Anthony was quick to respond to my ‘no heat dilemma’ and got the furnace up and running within an hour. This service occurred on a Saturday evening when other companies wanted to charge an expensive emergency price of $400.00. Pacific Heating and cooling only charged $119.00 for the service call. What a great company this is!
Rick Ernsbarger
From estimate to install and electrical everyone on time detail oriented .Answered any and all questions .Explained how new heat pump system worked and how to best maintain it.Thank you for great experience
Anthony White
Austin did awesome job…he explained the work he completed in detail answered any and all questions and left the area he worked cleaner then it was .