Our Customer Reviews & Testimonials
It’s not a secret that Pacific Heating & Cooling values its clients like family! Read some of our customer reviews and testimonials to see for yourself why we’ve been the go-to HVAC contractor in the Greater Tacoma Area Since 1984.
We’d like to know about your experience as well! We’re dedicated to resolving any issues you may have
They got to us quickly when our furnace wasn't working. Zach was really friendly and professional. He did a thorough job and got things running and explained everything well.
The company was very professional, communicated well throughout the process. I like that they sent a picture of the tech coming out so I knew who to expect. Zach was very informative, professional and walked me though the problem and possible solutions ...with no pressure tactics. He took his time to figure out what was going on. Looking forward to doing more business with them and highly recommend their services.
Joe Mcleod was professional communicated well. He fixed the problem. Very satisfied with his service and the company keeping me informed.
Friendly, professional, explained needed updates
Very professional and great customer service!
They checked my balky furnace, thoroughly cleaning up any problem areas to reduce the danger of it conking out again.
Don't normally leave reviews, but felt our experience justified one! We are soo happy with the service we received for our AC installation. From the beginning with the sales rep TJ to the end with our installers Brent and Brenden and the electrician ...(didn't get his name). We felt that the company and their workers were professional, responsive, clean, experienced, and courteous. They stayed late on a Friday to get what was a complicated install done in one day and we were so appreciative that they were willing to do that. We were also really impressed with the finished results. It was clear to us that there was alot of thought put into how the system and line routing would look and they did a good job making it as aesthetically pleasing as possible. We also appreciated the level of transparency and communication we received during the install. Overall, super happy we went with Pacific Heating and Cooling and will definitely choose them again for any future HVAC needs!
Thanks for your help. Services the units and also let us know why our ecobee wasn’t working (was defective). Would recommend.
We made an appt to have our furnace looked at due to problems with the heat kicking on. Zach with Pacific heating was prompt, super informative, great customer service skills, courteous e.g. making sure to put shoe coverings on when walking through ...house, and he was just an all around nice person. Pacific heating's price point was competitive, beating out another company's pricing scale that we had been looking at. Thank you! 🙂
Such a great experience especially with it being the first time we went through these guys. The technician was thorough both in the inspection as well as the explanation of the problem and prices