Our Customer Reviews & Testimonials

Technician came out to diagnose the problem, found that power wasn't getting to the furnace then explained that was beyond his expertise. Called his company to send a senior tech out and they said they wouldn't help since they didn't do the install. $115 for a guy to come out and tell me what I already knew... Terrible service... Couldn't even cut the diagnostic cost down for not finding the actual issue, will never hire them again. **Edit: Since this review, Pacific Heating & Cooling has reached out to me and offered to make this situation right. They sent out a senior technician to look into the issue and the problem was found to be a simple emergency shut off switch that was flipped. The second visit was quick, and was at no additional cost to me. This review went from a 1 star to a 5 star, not only because they fixed my issue, but because they had good customer service. The team at Pacific Heating & Cooling understood that I was unhappy with my interaction and did what they could to make it right. A rare quality in companies today and I will absolutely bring my future HVAC needs to them as they clearly value their customers.

Kyle was friendly, professional and very knowledgeable! We geeked out in pressures and temperatures and he left me feeling like I knew way more than when he arrived about my system.

Both Justin and Matt led the charge to see to it that my system was functioning properly. We experienced multiple issues with our system that presented challenges for a couple different HVAC companies. After no clear path to repair our system with other companies, we turned to Pacific Heating and Cooling to get the job done. They were prompt, knowledgeable, and quick to diagnose our issue with precision. I can’t say enough about their quality of work and service. Highly recommend!