Our Customer Reviews & Testimonials
It’s not a secret that Pacific Heating & Cooling values its clients like family! Read some of our customer reviews and testimonials to see for yourself why we’ve been the go-to HVAC contractor in the Greater Tacoma Area Since 1984.
We’d like to know about your experience as well! We’re dedicated to resolving any issues you may have
On time, explained the process, showed us what they were doing every step of the way, great customer service. Will be using them again in the future. We really like that their system is hooked to their truck. No shop vac. We could do that ourselves. So ...definitely a higher caliber equipment than most!
We had an old furnace replaced with a heat pump and and AC unit installed. The price seemed competitive with the other quotes we had seen so far. The crew showed up on time, worked diligently and efficiently, and seem to have done a good job. Overall we ...are happy with our experience.
Excellent service! The HVAC tech answered all of my questions. Will definitely continue to use Pacific going forward.
Very helpful and informative
Tanner is a very professional individual. He listened to my questions and was very informative. He gave positive alternatives to the issue. Kudos to you Tanner 👍
Isaiah was very professional, on time, and informative. Before servicing our furnace he told me what he was going to do and what to look for. He was thorough and worked quickly. Before presenting me the bill he provided a detailed report, showing me the ...areas they inspect, discussed areas of concern, normal temperature ranges for the furnace, furnace life spans, normal temp ranges for air coming out of the vents and gave me a list of places I could purchase furnace filters for less. He even wrote down the model. Isaiah was super informative and helpful. Before leaving he vacuumed and cleaned around the entire furnace and event got rid of all the cobwebs.
We have been using Pacific heating and cooling for many years. We always renew our membership which is a great value. Kaylin and Steve are great and always answer my questions and address any concerns I may have.